Location:   Halifax

Position Title: Relationship Manager, Commercial Banking

Term:  Full-Time

Our client, one of Canada’s largest financial institutions, is seeking an experienced Relationship Manager to join its dynamic Commercial Banking team!

Description/Responsibilities:

Grow Economic Profit of the Portfolio

• Establish and meet annual sales objectives including Net New Relationships, Productive Loan Volumes, Deposit Volumes, etc.    
• Grow new business with existing customers to maximize profitability of relationships.
• Grow new business with new customers. 
• Maximize Relationship RAROC for all customers, ensuring the minimum required threshold is met/exceeded with each.   
• Cross-sell the full range of products to existing and new customers, to maximize revenue/profit and retention of relationships.  
• Make referrals to other business partners, and respond effectively to referrals from them. 

Manage Credit and Operational Risk

• Assess credit requests to determine risks, and make appropriate recommendations to the team Analyst for packaging/writing the credits.  
• Oversee the management of accounts to ensure they remain within guidelines and assigned limits.  
• Be knowledgeable of and comply with Bank and Industry Codes of Conduct.

Relationship Management

• Follow best practice service standards.  
• Structure and package creative competitive solutions to meet customer needs.
• Continually manage and develop relationships with customers.  
• Develop strong relationships with internal and external business partners and use these networks to provide specialized knowledge and enhance customer satisfaction.  
• Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities.  
• Participate in industry and community activities to enhance own profile as an expert.

Leadership and People Development

• Be the central point person/coordinator for other Bank employees who interface with/provide services to the customers on the portfolio. 
• Be an integral part of the Unit team by being an effective team player.  

Requirements:

• Previous Commercial Banking experience

We appreciate all applicants however only qualified candidates will be contacted for further discussion.

Christine Eisenhauer
Senior Account Manager